NHW News 2023/24 Winter

Here is the latest newsletter from the team in Southam.

bit.ly/SSNTNews2404 to view on your device.

Here are some highlights in April’s NHW National News edition:

– The results from our National Crime and Community Survey 2023 are in and ready for you to read

– Recordings from our spring webinar series are now available

– It’s time to get ready for Neighbourhood Watch Week and the Month of Community!

– You can win a £50 Shop voucher for sharing your community stories


We would also like to highlight that the NPCC (National Police Chief’s Council) has launched a new app called Police.UK, which allows the public to report crimes and incidents, find out information about local policing teams, and access prevention advice and support for victims and witnesses of crime. You can read more about this here.


Here is the latest newsletter from the team in Southam for March 2024.

bit.ly/SSNTNews2403 to view on your device.

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales.

Here are some highlights in March’s edition:

  • ERA offers expert tips on home security when renovating – don’t miss out on their Easter competition!
  • You could be eligible to join the SP Energy Network’s Priority Services register
  • The Rt Hon Chris Philp MP reflects on the Government’s recent ASB Action Plan


We are pleased to bring you the latest February 2024 edition of our newsletter for Neighbourhood Watch supporters across England and Wales.

Here are some highlights in February’s edition:

  • Don’t have your heart broken by scammers – read our advice on spotting the signs of romance fraud
  • Issue 6 of The Lookout is here, with fresh perspectives on student safety and crime prevention from our student writers
  • SimpliSafe share tips on protecting your home and loved ones
  • Read new case studies from the Government’s Antisocial Behaviour (ASB) on-the-spot policing pilot programme



Here is the latest February 2024 newsletter from the team in Southam.

bit.ly/SSNTNews2402 to view on your device.

Here is the January 2024 newsletter from the team in Southam.

bit.ly/SSNTNews2401-2 to view on your device.

On Monday 15th January 2024 at approximately 12am two unknown suspects have been seen attempting to gain entry to a property on Hillside Croft, Napton. Both suspects believed to be white males, early 20’s. One of the males was wearing a black north face gilet. The other male wearing a grey Nike hoodie and man bag.  Nothing taken as entry not gained.

If anyone has any information about this incident that could further the investigation, please inform us by one of the below methods:

– online at Warwickshire.police.uk/report

– call us on 101

– call CrimeStoppers anonymously on 0800 555 111

Please quote incident ref: WK-20240115-0074

January 2024 Rural Crime Newsletter Newsletter January 2024 V2.pdf

Here are some highlights in January’s National NHW edition 2024:

  • Protect your Pa$$w0rds – password protection in three easy steps
  • ERA’s experts offer guidance on how to pick the best home security system for you
  • Hear from Neighbourhood Watch members who supported us while playing the lottery, and won BIG prizes


Here is the latest newsletter from the team in Southam for December 2023.

bit.ly/SSNTNews2312 to view on your device.

National NHW News for December

Here are some highlights in December’s edition:

  • Reach out to your neighbour this Christmas – small ways you can make a big difference to your neighbours and community during the festive season.
  • SimpliSafe share their tips for protecting your home this Christmas.
  • You can support Neighbourhood Watch for free while shopping, with EasyFundraising.
  • Remember to check your smoke alarms this Christmas – the Home Office shares their message on fire safety.
  • Avast gives us Five Golden Tips to shop online safely.
  • Nominations are open until 17th December for the Movement for Good’s charity awards – you could help us win!


Don’t forget to fill in our Cybercrime survey 2023 before Friday 15th December. Click here to complete the survey.


We hope you enjoy this edition and wish all our supporters a very Merry Christmas!

National NHW News for November

Here are some highlights in November’s edition:

  • Trust your instincts – guidance to help protect against scams and fraud
  • Applications now open for the winter 2023 Community Grants Fund
  • ERA shares your views on smart home security systems
  • WaterSafe have shared their top tips for staying warm and safe this winter


Here is the latest newsletter from the SNT team in Southam.

bit.ly/SSNTNews2311 to download to your device.

A briefing from the Police about public contact including using 101 = click here

Here is the latest newsletter from the SNT Police team in Southam.

bit.ly/SSNTNews2310 to download to your device.

Here are some highlights in October’s National NHW News edition:

  • A celebration of our National Crime and Community Conference 2023, and our Volunteer Awards 2023 winners
  • We announce our new partnership with SimpliSafe, with benefits for our members
  • The Lookout student magazine is back – you can read it now!
  • Get Safe Online invite you to join a free webinar on internet safety
  • The Children’s Society shares free resources on spotting and preventing child exploitation, with invitations to free webinars this autumn



We hope you enjoy this Septemer edition of our National NHW news – please share it with others!


Here is the latest newsletter for September 2023 from the team in Southam.


Here is a handy guide to contacting the Police

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales. Here are some highlights in August’s edition:

  • We celebrate the amazing amount of money raised in our first Crowdfunder towards innovative work with young people, thanks to our members and volunteers
  • Read guidance on identifying and safely intervening when you see street harassment
  • Download or buy a copy of our Impact Report 2022/23
  • Meet Genie, a new AI-powered scam detecting software

We hope you enjoy this edition – please share it with others!



Here is the latest newsletter from the team in Southam for August.


The June Southam SNT News is here

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales. Here are some highlights:

  • Sign up for one of our ASB Webinars
  • Nominate for the Volunteer Recognition Awards
  • Become a Cyberhood Watch Ambassador
  • Find out how Neighbourhood Watch Week went

We hope you enjoy it, please share it with others!


The May Neighourhood Watch newsletter is here

The April News from Southam SNT is here

The March news from Southam SNT is here

The March edition of OUR NEWS is here

We are delighted to bring you this exciting edition of our most popular newsletter for Neighbourhood Watch supporters across England and Wales.

This edition highlights how you can be a part of making this a better place to live, a call for success stories with the chance to win a £100 gift voucher, advice on how to be an active bystander, advice on how to avoid being scammed, guidance on how to look closer for signs of child exploitation, the opportunity to win a Patlock, the dangers of the dark web, and more.

So grab a cuppa, take a moment for yourself, and enjoy the read.


NHW News – Summer/Autumn 2022

Welcome to our December OUR NEWS – the final newsletter for 2022

We are delighted to bring you OUR NEWS for November.

Here is the National NHW June Newsletter click here

Here is the Rural Police Newsletter for May / June, click here

Here is the Napton Neighbourhood Watch News for Spring/Summer 2022

See here for the Neighbourhood Watch May Newsletter

As part of Operation Snap, members of the public can report and submit digital footage showing potential moving traffic offences.

Ten golden rules to prevent fraud

Remember these ten golden rules to help you prevent fraud and beat the scammers.

·  Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.

·  Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.

·  Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s.

·  Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.

·  Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.

·  Always log on to a website directly rather than clicking on links in an email.

·  Don’t just rely on glowing testimonials. Find solid, independent evidence of a company’s success.

·  Always get independent or legal advice if an offer involves money, time or commitment.

·  If you spot a scam or have been scammed, report it and get help.

·  Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you’ll make it more difficult for them to deceive others.


Telephone Scams

Your bank or the police will never ring and ask you to verify your PIN, withdraw cash or purchase high-value goods. They’ll also never come to your home to collect your card, cash or purchased items. If you get a call like this, end the call. If you get a call from your bank or the police, make sure you know who the person is before handing over any personal details. You can do this by calling your bank (the number on the back of your card) or the police (101) on a different phone line. To get a different line, use a phone owned by a family member, friend or neighbour. This is because scammers can keep phone lines open after pretending to hang up. So while you think you’re making a new phone call, the line is still open to the scammer, who pretends to be someone from your bank or the police. Depending on your bank, the security questions they ask may be different, but they’ll never ask you to authorise anything by entering your PIN into your phone.



If you think you’ve uncovered a scam, been targeted by a scam or fallen victim to fraudsters, contact Action Fraud on 0300 123 2040 or at https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime

Call us on 101 if you know the suspect or they’re still in the area.

Reporting crime, including fraud, is important. If you don’t tell the authorities, how do they know it’s happened and how can they do anything about it?

Remember that if you’re a victim of a scam or an attempted scam, however minor, there may be hundreds or thousands of others in a similar position. Your information may form part of one big jigsaw and be vital to completing the picture.



Welcome to the April edition of OUR NEWS. Whilst crime prevention is a key driver for Neighbourhood Watch, we have been uniquely embedded in communities for 40 strong years, perfectly positioning us as a gateway between individuals and the support they need to enable them and their communities to thrive.

Here are some useful links from the Police SNT:

Did you know you can follow various Warwickshire Police teams on Facebook and Twitter?

Warwickshire Police Facebook – https://facebook.com/warwickshirepolice

Warwickshire Police Twitter – https://twitter.com/warkspolice

Warwickshire OPU Facebook – https://facebook.com/OPUWarwickshire/

Warwickshire OPU Twitter – https://twitter.com/OPUWarks

Warwickshire Police Dogs Twitter – https://twitter.com/WarksPoliceDogs

Southam SNT Facebook – https://facebook.com/SouthamCops/

Southam SNT Twitter – https://twitter.com/southamcops


Christmas 2021 Scams Advice

Scams advice from Neighbourhood Watch

Email hacking

Warwickshire Trading Standards has been made aware of instances whereby individual’s email accounts appear to have been hacked and bogus messages sent out.

The messages usually ask for the recipient’s help to buy a gift card (for a relative of the sender’s birthday). The sender normally states that they are travelling and can’t do it themselves. They may direct the email recipient to visit their local supermarket or shop and may even name the store to make the email look more authentic. The sender always promises to refund the money as soon as they can.

Victims of this crime have lost money after buying a gift card and sending the card number to the criminals by email. The fraudsters don’t require the physical card, only the card number.

The fraudsters either send out an email directly from the hacked email account to everyone in the person’s address book or copy the address book and create a new account with a similar email address (the new email might have an extra letter in it for example or use a different provider). This way, even if the victim regains control over their account, the fraudsters can continue to send out bogus emails that could be mistaken for genuine ones.

If you believe your email account has been hacked, try to change your password as soon as possible and visit your email account provider’s website for further advice.

If you have received an email that you believe is bogus, you can forward it to the National Cyber Security Centre (NCSC) email: report@phishing.gov.uk For further information visit: https://www.gov.uk/report-suspicious-emails-websites-phishing

Android phone malware warning

Criminal gangs are employing a malware called BRATA to infect Android phones and steal money, texts, and photographs. The malware is hidden in dangerous apps.

Victims reported receiving a bogus text purporting to be from their bank, requesting them to click on a link to download an anti-spam app. The malware is hidden in the app and allows the criminals to take over the phone, overcome two factor authentication, steal usernames and passwords, and make fraudulent transactions.

Victims may also receive a phone call during the download process from a bogus bank employee, offering them help to install the app whilst in reality granting themselves access to key areas of the phone.

Be wary of any unsolicited texts, emails, or phone calls you receive from your bank.

Always interact with your bank by using the official app or website.

Give safely this Christmas

Over the past year £1.6m has been lost to charity fraud. Warwickshire residents are warned to beware of giving to non-existent charities and criminals posing as genuine charities.

Action Fraud have suggested some simple checks the public can take:

Omicron variant PCR test phishing emails

Criminals have already begun to use the Omicron variant to attempt to scam residents. Which? have issued a warning that scammers are already sending fake emails about the new Omicron variant of Covid, to steal personal data and bank details. For more information, advice and to see what the scam phishing emails look like, visit: https://conversation.which.co.uk/scams/omicron-variant-pcr-test-fake-email/?utm_medium=email&utm_source=engagingnetworks&utm_campaign=scamalert021221&utm_content=Scam+alert+021221.+B&mc_cid=bcfb980f1b&mc_eid=118d081792

Christmas jingle helps residents to remember anti-fraud measures

The Financial Conduct Authority (FCA) in partnership with behavioural scientists, Influence at Work, and music production company, Soviet Science, has released a Christmas jingle.

The jingle focuses specifically on loan-fee fraud in which consumers are tricked into paying an upfront fee for a loan or credit they never receive. You can watch the jingle here: https://youtu.be/9JO3o5AWikA

More help and advice

  • Please feel to share this information as you feel appropriate
  • To make a consumer complaint, obtain consumer help and advice or report an issue to Trading Standards, please contact the Citizens Advice Consumer Service on 0808 223 1133.
  • For consumer or business help and advice, including details of our approved trader scheme, please visit our website: https://www.warwickshire.gov.uk/tradingstandards

NHW News – Winter 2021/22

The December newsletter for Neighbourhood Watch supporters across England and Wales can be read here.

Neighbourhood Watch Newsletter November 2021, select to ‘read more’ and  click here

Rural SNT Police Newsletter October 2021,  select to ‘read more’ and click here

Crime, Police & NHW News Spring/Summer 2021

The October SNT Rural Police News is here


For the second year running, we want to hear your thoughts about crime, community, and how effective Neighbourhood Watch is. 


The survey, launched on Wednesday 20th October 2021, is open to the public across England and Wales, regardless of whether they live in a Neighbourhood Watch area or not.

The September SNT Rural Police newsletter is here

The September national NHW newsletter is here

The August SNT Rural Newsletter is here

See June 2021 Police SNT Newsletter click here

See June 2021 NHW organisation newsletter click here

See May NHW organisation newsletter click here

The local NHW newsletter from the SNT’s is here, see the article on off road biking at Napton

Crime & Police News 2020 – Winter 2021

Neighbourhood Watch January 2021 Newsletter, please click here

Please be vigilant, there have been a number of burglaries across Stratford district in December 2020.

Please seriously consider your home security, small improvements can make a big difference to deterring criminals.
Please report any suspicious activity or vehicles to Warwickshire Police on 101 or call 999 if a crime is in progress.

Crime prevention advice: https://www.ourwatch.org.uk/crime-prevention/crime-prevention-toolkits/burglary-prevention

December OUR NEWS – Neighbourhood Watch Network national newsletter is here: bit.ly/OurNewsDec2020

As we approach the end of what has been a hugely challenging year with the prospect of restricted Christmas and New Year celebrations, we would like to deeply thank all our supporters and volunteers.

The work you and so many others have done has been immensely beneficial to thousands of people and will continue to be of huge value into next year.

Click here for the December 2020 Warwickshire Roads Policing Team

Click here for the NHW August 2020 Newsletter

Click here for the NHW July 2020 Newsletter

Click here for the NHW April 2020 Special Edition newsletter

Click here for the March 2020 Rural Crime Newsletter

Please click here for the National NHW January Newsletter https://www.ourwatch.org.uk/our-news-january-edition/

New Phishing Scam Reporting Tool Launched

The National Cyber Security Centre has announced the launch of a central email address which can be used to report phishing email scams.

Phishing email scams have been around for a very long time, but the fraudsters who send them often use current events such as COVID-19 to make them appear genuine.

Latest phishing COVID-19 phishing scams include:

• Emails that encourage recipients to provide their bank details in order to receive coronavirus related Government payments, including scam HMRC job retention emails
• Emails designed to look like they have been sent from the NHS or other Government bodies. These emails might falsely claim to link to a list of coronavirus cases in your area
• Emails that offer purported medical advice, tests or treatments to help protect you against the coronavirus.
• Emails targeted at businesses and specifically those working from home. These scam emails may appear to come from the company IT department or personnel department and contain fake policy document attachments which the recipient is asked to download and read
• Scammers are also seeking to exploit the increasing use of online communication platforms such as Zoom and Microsoft teams by sending out phishing emails carrying these platforms names.
Phishing emails sent by scammers will typically contain links to scam websites or virus laden attachments. Following links in suspicious emails or opening or downloading attachments may increase the recipient’s exposure to malicious websites, computer viruses, spamware and ransomware.

Report/forward phishing email scams to report@phishing.gov.uk

The National Cyber Security Centre say:

If we discover activity that we believe is malicious, we may:

  • seek to block the address the email came from, so it can no longer send emails
    • work with hosting companies to remove links to malicious websites
    • raise awareness of commonly reported suspicious emails and methods used (via partners).
    Whilst the NCSC is unable to inform people reporting phishing emails, of the outcome of its review, it has confirmed that it does act upon every message received.If you require telephone advice or support in relation to scams, please phone the Citizens Advice Consumer Service on 0808 223 1133.They will also alert Warwickshire Trading Standards Service who can provide additional advice.Once you have forwarded the suspicious email, delete it.Keep up to date on the latest scams: https://www.warwickshire.gov.uk/scams See also: https://safeinwarwickshire.com/2020/05/07/new-phishing-scam-reporting-tool-launched/

Crime & Police News Spring / Summer 2019

Here you will find updates from the Police and other crime information for the Napton area.

Click on the month for Southam SNT Police News for:  May  June   July  August,   September,

National Neighourhood Watch Newsletters:  AprilJuly,

Crime & Police News Winter 2018/9

Here you will find the latest information about crime and neighbourhood watch for the 2018/2019 winter months.

Posted 13.3.19 –

Burglaries at homes in Avon Dassett & Shuckburgh Road, Priors Marston

Please be aware of the following incidents, which have occurred at premises in your area over recent days:
Incident 166 of 8 March – Between 9am and 4pm on 7 March, offenders entered a secure outbuilding at a rural home in Avon Dassett and stole a very heavy lawn mower with a roller attached.

Incident 399 of 8 MArch – At 8pm on 8 March, the resident of a home in Shuckburgh Road, Priors Marston returned home and saw a car parked in the road. The occupant of the car beeped the horn and an offender ran out of the side entrance to the house. The offender quickly got into the car and they sped off. Nothing appears to have been stolen.

Sender: 5514

Business Area Name: Citizens in Policing

Read more

April 2019 Southam SNT Newsletter, click here

March 2019 Southam SNT Newsletter, click here

Latest National NHW News February, click here

February Southam SNT Newsletter, click here

January Southam SNT Newsletter, click here

December Southam SNT Christmas Newsletter, click here

Latest December National Neighbourhood Watch December Newsletter click here

We start with the national Neighbourhood Watch October e-news, click here

Click here for the Southam SNT October Newsletter

Click here for the Southam SNT November Newsletter

Don’t let a bad time spoil your Christmas! Ask for “Angela”

Are you are on a date that isn’t working out?

Is your Tinder or Plenty of Fish (PoF) date not who they said they were on their profile?

Does it all feel a bit Weird?

If you are out in a pub or club and feel like you’re not in a safe situation, go to the bar and ask for “Angela”. The bar staff will know you need some help getting out of your situation and will call you a taxi or help you out discreetly – without too much fuss.

Advice for staff using ‘Ask for Angela’

If you work in a pub, club or shop and regularly deal with members of the public, do you know what to do if someone asks YOU for “Angela”? 

  1. Ask the person in distress what it is they want to do? It might be that they just want to alert staff that things are becoming uncomfortable and might need someone to keep watch whilst they collect possessions from the area where they were seated.
  2. Offer to call the person a taxi or assist them in calling a friend/family member to come and collect them.
  3. Where safe to do so (the person asking for help is out of sight and the staff consider it safe), request the person causing distress leaves the venue.
  4. DO NOT allow the person asking for help to leave the venue in sight of the person causing distress – this could lead to them being followed out of the venue and placed at higher risk.
  5. If the person causing distress becomes angry, consider calling the police for assistance or follow your corporate policy on this issue.

For more information please contact your local Police Safer Neighbourhood Team on 101.

Crime & Police News Summer 2018

Useful local crime news and updates will appear here.

October Police SNT Newsletter is here to download

September Police SNT Newsletter is here to download

Recent Incidents in Stockton & Napton

Please be aware of the following incidents, which have occurred at homes in your area over recent days:
Incident 46 of 2 September – At some point before 2am on 2 September, offenders broke into a van parked at The Crown Inn, High Street, Stockton and removed a lawn mower, which was then left in the street.

Incident 338 of 4 September – Between 3.30 and 4.30pm on 3 September, offenders broke into a Ford van parked at The Kings Head, Napton by smashing a passenger side window. The offenders carried out a search of the glove box before making off with a set of vehicle keys and a wallet and its contents.

Incident 172 of 5 September – At 12noon on 4 September, a witness in Vicarage Road, Napton saw two male offenders breaking into a van parked on the driveway of a neighbouring home. The offenders quickly made off, once spotted, in a white Vauxhall Vivaro van. Nothing was stolen.

Read more

Attempted break in to vehicle in Cyrils Corner, Napton

Please be aware that at some point before 8.20pm on 17 August, offenders attempted to break into a secure van parked outside a home in Cyrils Corner, Napton.  The offenders managed to cause damage to the drivers door but failed to get into the vehicle and nothing was stolen.

Read more

Here is a link to the National OurWatch July Newsletter

Here is a link to the Southam SNT July Newsletter

Click here for the Napton NHW’s contribution to the August Parish Magazine

Click here for the Napton NHW’s contributions to the July Parish Magazine

And here is a link to the Southam SNT June Newsletter

Crime & Police News Spring 2018

Some good information here about preventing TSB Fraud from National NHW

Here is the Napton NHW Summary & Trading Standards info for June/July to download

Here is the April / May Southam SNT Newsletter to download

and the March/April Southam SNT Newsletter to download

45 Second Video Could save You a Bundle! New Video Extols Benefits of Online Checks for Used Car Buyers

For information, Warwickshire Trading Standards have released a new video which extols the benefits of online checks for used car buyers.

To view the video on the Warwickshire Trading Standards website, please click this link:


Read more

The following summary information from Napton NHW will appear in the May Parish News:

Letter box thefts – South Warwickshire has seen an increase in Identity Theft where the victims have an external letterbox. Offenders are intercepting post to commit fraud by applying for a credit card and creating online banking accounts using the personal details they have stolen from letterboxes. Please report any bank cards that you are not expecting to Action Fraud on 0300 123 2040. Please call 101 and report anyone who you believe is suspicious, making a note of their description and vehicle registration plate. The criminals commit different frauds depending on the nature of the personal information they have managed to steal. Documents and mail containing personal and financial information are particularly valuable to fraudsters, and those envelopes containing debit and credit cards can be used to fraudulently buy high-end goods or withdraw cash. Cheque books can also be stolen and used to make fraudulent transactions. Even when fraudsters fail to get their hands on documents containing financial information, there is still a treasure trove of information they can exploit. Some may steal utility bills, and these are then used to commit ID theft or to make bogus loan claims. Even the most basic of personal data can be used – for instance phone scammers who impersonate the police or bank are able to make their calls more convincing by using the information gleaned from stolen documents.

  • Make sure that your letterbox, or the place where your mail is deposited, is secure and cannot be accessed by anyone else.
  • Don’t leave mail uncollected for long periods of time – pick it up regularly
  • If you are changing your address, please tell your bank, card issuer and other important organisations immediately.
  • If you are not able to pick up your mail for a few days, ensure that someone trustworthy can collect it instead, or consider using a mail collection service.
  • Know the dates you are due to receive bills and bank statements, and where possible, organise to receive these documents electronically.
  • If your bank offers you the option, consider picking up new cards or chequebooks in person.
  • On moving house, use a mail redirection service.
  • If you suspect your mail has been stolen, contact the sender and Royal Mail immediately.

Banks themselves have measures in place to minimise the risk of key documents being intercepted – for example, by using unmarked letters or packaging envelopes so that it is not obvious a card is inside. In addition, banks work closely with the Royal Mail to identify problem hotspots, so they can deploy different strategies for sending out cards.

Fraudsters want your PIN and bank card details – residents across the area are receiving telephone calls from scammers pretending to be police officers, and requesting PIN and bank card details. The fraudsters state they are police officers and name departments, such as the Fraud Squad. Please remember that the Police or a bank would never ask for such information and would never come to your house to collect your cards or cash; and they would never ask you to transfer money to a secure account. Unfortunately an elderly lady has fallen victim to these fraudsters. These rogues often target those who are elderly or vulnerable. If you have elderly friends or relatives who may be vulnerable to this scam, please talk to them and make them aware of the likely dangers.

The Police offer the following advice to protect you from these scams:

1/ If you receive a call like this, hang up immediately, wait and ensure the line has cleared, then report the call to 101 (if possible use another phone).

2/ In an emergency, if somebody is threatening you or has come to your home to demand money or collect items such as bank cards, dial 999 immediately.

3/ If you need support from your bank/building society, visit your local branch or phone them on a verified number (not the number the mystery caller has given you).

4/ Trust your instincts – apply the same logic if a stranger with an unusual story asked for your money or your private information.

Item from Action Fraud

Action Fraud has received several reports indicating that sellers of items on online marketplace websites are falling victim to fraud by bogus buyers. Typically, the bogus buyers contact the seller wanting to purchase the item for sale and advise they will be sending the requested amount via PayPal or other electronic payment method. The seller then receives a fake, but official looking email stating they have been paid more than the asking price and to send the difference back to the buyer’s bank account. In reality, no money has ever been sent to the seller; the bogus buyer has spoofed an email and purported to be an online payment company. All contact is then severed with the seller.

It is important to remember that selling anything could make you a target to these fraudsters however the NFIB has identified that those offering sofas, large furniture and homeware are particularly vulnerable.

Protection Advice


Don’t assume an email or phone call is authentic. Remember criminals can imitate any email address. Stay in control. Always use a trusted payment method online, such as Paypal, and have the confidence to refuse unusual requests for payment like bank transfers.

Don’t be rushed or pressured into making a decision.  Always verify that you have received payment from the buyer before completing a sale.

Listen to your instincts.  Criminals will try and make unusual behaviour, like overpaying, seem like a genuine mistake.

Visit Take Five (takefive-stopfraud.org.uk/advice/) and Cyber Aware (cyberaware.gov.uk) for more information about how to protect yourself online.

If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting www.actionfraud.police.uk or by calling 0300 123 2040.